The following operations are supported. For a formal definition, please review the Service Description.

• AddAPVoucher
  Post an APVoucher
• AddARCreditMemoAndApplyToARInvoice
  Apply AR credit memo and apply it to a specified AR invoice
• AddCallToExistingWorkOrder
  This function will add new call to an existing work order. The work order numer should be set in the call object
• AddEquipment
  Add an equipment
• AddMake
  Add a Make
• AddModel
  Add a Model
• AddModel2
  Add a Model (uses the ModelData object)
• AddMultipleCalls
  This function will add multiple service calls to the same work order. If calls.WorkOrder is provided system will attempt to use that number to create the work order.
• Authorize
  This will check the specified authorization parameters
• Authorize2
  This will check the specified authorization parameters
• DGWAddItem
  This function will add an Item to the e-automate database (uses the ItemData object)
• DGWSaveItem
  Updates the specified item.
• DropShipDefaultBin
  This will return the default Drop Ship bin name that may be used for Purchase Orders
• DropShipDefaultWarehouse
  This will return the default Drop Ship warehouse name that may be used for Purchase Orders
• ECIFMACustomerList
  ECI Internal call that will return a listing of customer accounts.
• ECIFMAEquipCustUpdateList
  ECI Internal call that will return a listing of customer assests that may have been modified since the specified date.
• ECIFMAEquipmentList
  ECI Internal call that will return a listing of customer assets.
• ECIFMAInsertMeterReadings
  ECI Internal call for submitting meter readings from FMAudit.
• ECIFMAUpdateAccountAuditDate
  ECI Internal call for updating an account record from FMAudit.
• ECIFMAUpdateDevice
  ECI Internal call for updating a device record and meter readings from FMAudit.
• ExistsCustomer
  Returns true if the specified customer exists
• ExistsItem
  Returns true if the specified item exists
• GetCustomerByCustomAttribute
  Returns the Customer data for the specified custom attribute.
• addARReceipt
  After adding Sales Order, call this routine to add a receipt
• addCall
  This function will add a Service Call. Caller length: 255, Description length: 2048, optPONumber length: 15
• addCall2
  This function will add a Service Call (using call object)
• addChargeAccount
  Adds a new charge account related to a supported vault provider.
• addContact
  Adds a new contact.
• addCustomer
  Adds a new customer.
• addEquipmentMeterReadings
  This function add/update the meter readings for the specified meter reading group.
• addEquipmentMeterReadings2
  This function add/update the meter readings for the specified meter reading group. The optIgnoreCheck value can be used to suppress the check on the validity of the ready values - this is intended to be used when the value is submitted directly from the device.
• addGLJournal
  Post a GLJournal entry. Amount: - If credit, + if debit. If this tag has a valid value it will override the CreditAmount and/or DebitAmount values.
• addItem
  This function will add an Item to the e-automate database. Before an attempt to add an item is made consumer should make sure that the Item does not already exist. The ItemNumber must be unique.
• addItem2
  This function will add an Item to the e-automate database (uses the ItemData object)
• addItemVendor
  This function will add an Item/Vendor reference)
• addPart
  This function will add a Part type Item to the e-automate database. Before an attempt to add an item is made consumer should make sure that the Item does not already exist. The ItemNumber must be unique.
• addPurchaseOrder
  This function will add a Purchase Order with the data supplied. The return value will contain the new PurchaseOrderID.
• addPurchaseOrderReceipt
  This function will add a PO Receipt for the specified Purchase Order.
• addPurchaseOrderReceiptAndVoucher
  This function will add a PO Receipt for the specified Purchase Order.
• addPurchaseOrderVoucher
  This function will create a PO Voucher for the specified Purchase Order.
• addResupplyNotificationOrders
  This function adds a Sales Order and Purchase Order from a resupply notification and returns the POMajor.
• addSalesOrder
  This function will add a Sales Order with the data supplied. The result data from this function will be in the same format as the input parameters and contain the new SalesOrderID in the SalesOrder.SalesOrderNumber.ID field.
• addSalesQuote
  Adds a new sales quote.
• addShipment
  This function will add a Shipment record with the data supplied. The result data from this function will be in the same format as the input parameters and contain the new Shipment and FulFillment values.
• addSupply
  This function will add a Supply type Item to the e-automate database. Before an attempt to add an item is made consumer should make sure that the Item does not already exist. The ItemNumber must be unique.
• addTechToTechItemTransfer
  Inserts a new tech-to-tech item transfer between the specified technicians with the specified item and quantity.
• addUnit
  Inserts a new unit.
• addVendor
  This function will add a Vendor with the data supplied. The result data from this function will be in the same format as the input parameters and contain the new VendorID.
• addWhsToTechItemTransfer
  Adds a Whs to tech item transfer to the specified technician.
• applyARReceiptPayment
  Apply unapplied Payment
• autoReceivePurchaseOrder
  This function will auto receive a Purchase Order and return the receiptID.
• checkConfig
  Returns the current configuration information.
• defaultSalesRepSetting
  This will return the default sales rep that may br used for Sales Orders.
• genericItemForSalesSetting
  This setting will specify the Item number to be used on Sales Orders placed through the PIP when the function ItemUsageForSalesSetting returns a value of 'GENERIC'
• getAPIVersion
  Returns the current API version.
• getAPVoucherApplications
  This function will return a list of AP Voucher Applications for a specified Voucher Number.
• getAPVoucherApplicationsByDate
  This function will return a list of AP Voucher Applications for a specified date range.
• getAndApplyUnappliedPaymentsReadyToApply
  Call this at end of period to get AND apply all unapplied payments that are ready to apply. This API call combines getUnappliedPaymentsReadyToApply and applyARReceiptPayment into one call
• getBillCode
  Return the information for the specified BillCode.
• getBillCodeList
  Returns the list of BillCodes.
• getBin
  Return the bin information for the specified bin.
• getBinList
  Returns the bins that have been updated since the specified time.
• getBinListForWarehouse
  Returns the bins that are assigned to specified Warehouse.
• getCall
  Returns the call information for the specified call number.
• getCallList
  Returns all of the call data that's been updated since the specified time.
• getCallListForEquipment
  Returns the calls for the specified equipment that have been updated since the specified time.
• getCallListForWorkOrder
  Returns the calls for the specified work order that have been updated since the specified time.
• getCallStatusList
  Returns the call status that have been updated since the specified time.
• getCallType
  Returns the call type information for the specified call type.
• getCallTypeList
  Returns the call types that have been updated since the specified time.
• getCancelCodeList
  Returns the cancel codes that have been updated since the specified time.
• getCategory
  Returns the category information for the specified category code.
• getCategoryList
  Returns the categories that have been updated since the specified time.
• getChargeAccount
  Returns details for the specified charge account.
• getChargeAccountListForCustomer
  Returns a list of charge accounts for the specified Customer.
• getCompanyCustomer
  This function retrieves the Main Branch Company Customer Settings.
• getCompanyIDByDBName
  Returns the company name from the DBName version.
• getContact
  Returns the details for the specified Contact.
• getContactDataList
  Returns a Contact Data list. The returned list contains all Contact data, based on the list of contact IDs, since the previous timestamp.
• getContactList
  Returns a list of Contacts.
• getContactListForCustomer
  Returns a list of Contacts for the specified Customer.
• getContract
  Returns the details for the specified Contract.
• getContractByBillGroup
  Returns the extended details for contracts by BillGroup
• getContractForLeaseUploader
  Returns LeaseUploaderContractData for the specified ContractID.
• getContractLease
  Returns the details for the specified ContractLease.
• getContractLeaseList
  Returns a list of ContractLeases for a specified Date.
• getContractLeaseListForCustomer
  Returns a list of ContractLeases for the specified Customer.
• getContractList
  Returns a list of Contracts for a specified Date.
• getContractListForCustomer
  Returns a list of Contracts for the specified Customer.
• getCurrentTimeStamp
  Returns the server's current time.
• getCustomer
  Returns the Customer data for the specified customer number.
• getCustomerDataList
  Returns a Customer Data array. The returned list contains Customer data based on the list of customer IDs.
• getCustomerList
  Returns a Customer list. The returned list contains any new or updated Customers since the previous timestamp.
• getCustomerPOPInfo
  Returns custom information of Customer for PO Processor
• getCustomersByName
  This function retrieves an array of the complete Customer Data for any Customer matching the CustomerName supplied.
• getCustomersWithEquipOnContract
  Returns a Customer Data array. The returned list contains only customers that have equipment on contract
• getDeliveryMethodList
  Returns the delivery methods.
• getEquipment
  Returns equipment data for the specified equipment number.
• getEquipmentCode
  Returns the equipment code information based on the specified equipment code.
• getEquipmentCodeList
  Returns the equipment codes that have been updated since the specified time.
• getEquipmentFromSerialNumber
  Returns the equipment information from the specified parameters. Make and Model are optional fields.
• getEquipmentList
  Returns a list of equipment that's been updated since the specified time.
• getEquipmentListForCustomer
  Returns a list of equipment for the specified customer that's been updated since the specified time.
• getEquipmentTrackingConfig
  Returns the specified equipment tracking config data.
• getEquipmentTrackingConfigList
  Returns the equipment tracking configs (TimeStamp is reserved - not used at this time).
• getEquipmentsByNumber
  This function retrieves an array of the complete Customer Data for any Customer matching the CustomerName supplied.
• getEquipmentsFromSerialNumber
  Returns all equipment records matching the information from the specified parameters. Make and Model are optional fields.
• getEquipmentsFromSerialNumbers
  Returns a list of equipments based on the specified list of serial numbers.
• getExpenseCodeList
  Returns the list of expense codes.
• getExportModule
  Returns the ExportModule data for the specified ModuleID or ModuleName.
• getGLBranch
  Returns the GLBranch information for the specified branch.
• getGLBranchList
  Returns all branches that have been updated since the specified time.
• getGroupedInventoryInfo
  Returns all of the grouped inventory information.
• getGroupedInventoryInfoForWarehouse
  Returns all of the grouped inventory information for the specified warehouse.
• getHoldCodeList
  Returns the hold codes that have been updated since the specified time.
• getHostItemList
  Returns all the Hosts.
• getIncompleteCodeList
  Returns the incomplete codes that have been updated since the specified time.
• getInventoryCode
  Returns the inventory code information based on the specified inventory code.
• getInventoryCodeList
  Returns the inventory codes that have been updated since the specified time.
• getInventoryForItem
  Returns the inventory summary for the specified item.
• getInventoryForItemWarehouse
  Returns item inventory summary for the specified warehouse.
• getItem
  Returns the item information for the specified item.
• getItemByMakeModelOEMVendorNum
  Returns the item information for the specified item.
• getItemList
  Returns all items that have been updated since the specified time.
• getItemListEx
  Returns all items that match specified criteria since the specified time.
• getItemOutCost
  Returns the item cost information for the specified item.
• getItemPrice
  Returns the item price information for the specified item.
• getItemVendorList
  Returns the item vendor list data for the specified item, since the specified time.
• getLatestPurchaseOrderRevisionByPOMajor
  This function will return the data for the latest revision of the specified Purchase Order.
• getMake
  Returns the make information for the specified made code.
• getMakeList
  Returns the makes that have been updated since the specified time.
• getMappedShipMethods
  This function returns all of the ship methods that have been mapped with Vendor Connector ship via codes, limiting them to a Vendor Connector Vendor Name if supplied.
• getMappedVendor
  This function retrieves a matched vendor based on its Vendor Connector name.
• getMatchedVendor
  This function retrieves the list of matched VC/EA vendors
• getMeterDueCount
  Returns the meter due count for the specified customer.
• getMeterDueCustomerList
  Returns a Customer list with meters due.
• getMeterDueList
  Returns the meter due summary for the specified customer.
• getMeterSource
  Returns the meter source information for the specified meter source.
• getMeterSourceList
  Returns the meter sources that have been updated since the specified time.
• getMeterType
  This function will return the Meter Data for the specified Meter Type.
• getMeterTypeList
  This function will return a list of Meter Types.
• getModel
  Return the model information for the specified model code.
• getModelByMake
  Return the model information for the specified model code.
• getModelCategoryList
  Returns the list of model categories.
• getModelList
  Returns the models that have been updated since the specified time.
• getNextPONumber
  This will return the next POMajor value for pending PO submissions
• getOnHoldCode
  Returns the on hold code information for the specified on hold code.
• getOnHoldCodeList
  Returns the on hold codes that have been updated since the specified time.
• getOpenCallList
  Returns all open call data that's been updated since the specified time.
• getOpenCallListForEquipment
  Returns the open calls for the specified equipment that have been updated since the specified time.
• getOpenPhysicalInventorySummary
  Returns the physical inventory with open statuses.
• getPIPInternalURL
  Returns the internal URL of the Public API.
• getPOCoreOrder
  Returns the core order for the given poNumber.
• getPOItem
  Returns the item information for the specified PO item.
• getPartnerConnectorAuth
  Returns the URL and Credentials for the Partner Connector
• getPriorityCode
  Returns the priority information based on the specified Priority.
• getPriorityList
  Returns the priority codes that have been updated since the specified time.
• getProblemCodeList
  Returns the problem codes that have been updated since the specified time.
• getPurchaseOrder
  This function will return the specified Purchase Order data.
• getPurchaseOrderBillToByCustomProperty
  This needs to be provided.
• getPurchaseOrderList
  This function will return a list of Purchase Orders.
• getPurchaseOrderListBySentId
  This function will return a list of Purchase Orders using time and the sent id. Sent = 1, Unsent = 0
• getPurchaseOrderListForSalesOrder
  This function will return a list of Purchase Orders related to the specified Sales Order.
• getPurchaseOrderShipViaCode
  This function will return the specified Purchase Order data.
• getPurchaseOrders
  This function will return the specified Purchase Order(s) data.
• getPurchaseOrdersAwaitingShipment
  This function grabs all Purchase Orders that haven't been shipped yet (Only returns PONumbers and VendorNames).
• getPurchaseOrdersByVendor
  This function will return a list of open Purchase Orders for the specified vendor.
• getPurchaseOrdersReceivableByVendor
  This function will return a list of receivable Purchase Orders for the specified vendor.
• getRelatedItemsForEquipment
  Returns the related items for the equipment specified. Related items must be e-info enabled.
• getRelatedItemsList
  Returns all items that are releated to the passed in item.
• getRepairCodeList
  Returns the repair codes that have been updated since the specified time.
• getSHAttribute
  Gets the ShAttributes for Managed Network (Shockey Monkey/n-able
• getSOShipment
  Returns all of the shipments for a given Sales Order.
• getSalesCode
  Returns the sales code information for the specified sales code.
• getSalesCodeList
  Returns the sales codes that have been updated since the specified time.
• getSalesInvoice
  Get Sales Invoice
• getSalesInvoiceListByOrderType
  Get list of Sales Invoices by Sales Order Type
• getSalesOrder
  This function will return the details for the Sales Order specified.
• getSalesOrderList
  Returns the sales order list for sales since the specified time.
• getSalesOrderListUnlinked
  Returns the sales order list for unlinked (w/ PO) sales since the specified time.
• getSalesOrderStatus
  Returns the sales order Status information for the specified sales order Status.
• getSalesOrderStatusList
  Returns all sales order statuses that have been updated since the specified time.
• getSalesOrderType
  Returns the sales order type information for the specified sales order type.
• getSalesOrderTypeList
  Returns all sales order types that have been updated since the specified time.
• getSalesQuote
  Returns sales quote information for the specified sales quote number.
• getSalesQuoteList
  Returns all sales quotes that have been updated since the specified time.
• getSalesQuoteListForCustomer
  Returns a sales quote list for the specified customer.
• getSalesRep
  Returns the details for the specified SalesRep.
• getSalesRepList
  Returns the list of SalesReps.
• getServerStatus
  Verifies the database connection is set and that a connection can be established.
• getServerVersion
  Returns the server version.
• getServiceCall
  Returns the call information for the specified call number including invoiced calls details.
• getServiceCode
  Returns the service code information for the specified service code.
• getServiceCodeList
  Returns the service codes that have been updated since the specified timestamp.
• getShipMethod
  Returns the shipment method information for the specified shipment method.
• getShipMethodList
  Returns the shipment methods that have been updated since the specified time.
• getSingleTaxCodeFromSearch
  Returns the single tax code information based on the specified search parameters.
• getTaxAmountFromSearch
  Returns the tax amount based on the specified search parameters.
• getTaxCalculationMethod
  Canadian Customers: Taxes are first calculated and rounded at the authority level. US Customers: Taxes are first calculated and rounded at the authority level. These taxes are summed up and compared to the totals times the tax rates. If there is a difference (because of rounding) the amount is adjusted from the authority with the greatest tax amount.
• getTaxCode
  Returns the tax code information for the specified tax code.
• getTaxCodeList
  Returns the tax codes that have been updated since the specified time.
• getTaxCodeListFromSearch
  Returns the tax codes based on the specified search parameters.
• getTechnician
  Returns the details for the specified technician.
• getTechnicianAvailability
  Returns the technician availability summary between the specified dates.
• getTechnicianBin
  Returns the technician bin for the specified technician.
• getTechnicianBranch
  Returns the technician branch for the specified technician.
• getTechnicianBranchWarehouse
  Returns the technician branch warehouse for the specified technician.
• getTechnicianList
  Returns the list of technicians.
• getTerm
  Returns the term information for the specified term code.
• getTermList
  Returns the terms that have been updated since the specified time.
• getTerritoryCode
  Returns the Territory information based on the specified Territory.
• getTerritoryList
  Returns the Territory codes that have been updated since the specified time.
• getUnappliedPaymentsReadyToApply
  Call this at end of period to get all unapplied payments that are ready to apply
• getUnit
  Returns the unit data for the specified unit.
• getUnitList
  Returns the unit list since the specified time.
• getUser
  Returns the details for the specified User.
• getUserList
  Returns a list of active Users.
• getVendor
  This function retrieves the complete Vendor Data for the Vendor Number Supplied. The input parameter may contain the Vendor ID given in the (ID) field and/or Vendor Number given in the (Code) Field.
• getVendorConnectorAuth
  Returns the URL and Credentials for the Vendor Connector
• getVendorList
  This function retrieves a list of Vendor Numbers. If the Timestamp is given then only the Vendor records that have been added or updated since the timestamp will be returned.
• getVendorShipMethod
  Returns the default ship method for the specified vendor.
• getVendorsByName
  This function retrieves an array of the complete Vendor Data for any Vendor matching the VendorName supplied.
• getVoucherExists
  This function determines whether or not a voucher with the specified invoice number has already been added.
• getVoucherList
  This function will return a list of Purchase Orders.
• getWarehouse
  Returns the warehouse information for the specified warehouse.
• getWarehouseList
  Returns the warehouses that have been updated since the specified time.
• insertContractUploaderMenuLinks
  Inserts right-mouse menu links for Contract Uploader.
• insertMenuLinks
  Inserts right-mouse menu links for POP.
• insertPOPMenuLinks
  Inserts the right-click menu links for POP and the PO Export Module
• insertServiceUploaderMenuLinks
  Inserts right-mouse menu links for Contract Uploader.
• itemUsageForSalesSetting
  This function will specify how the eautomate customer wants to enter details into Sales Orders. It will return one of two values 'GENERIC' or 'ADDITEM'. GENERIC: Each line item on a sales order will use the same Item Number. The description for these Items will be changed to match what is actually being purchased. Use GenericItemForSalesSetting to get the generic Item Number to use in this case. ADDITEM: All Items will be insterted into eautomate before being added to a Sales order if they don't already exist in the e-automate database.
• markCallComplete
  Marks the specified call as complete on the specified close date.
• saveCall
  Updates the specified call.
• saveContact
  This function will save any changes that exist between the Contact data supplied and what is stored in the database.
• saveCustomer
  This function will save any changes that exist between the Customer data supplied and what is stored in the database.
• saveEquipment
  Updates the specified equipment.
• saveItem
  Updates the specified item.
• saveItemVendor
  Updates the specified item/vendor relationship.
• saveMappedVendor
  This function will save (or insert) a Vendor Connector / e-a mapped vendor.
• saveMatchedVendor
  This function will save any changes that exist between the Vendor data supplied and what is stored in the database.
• saveModel
  Updates the information for the specified Model.
• savePurchaseOrder
  This function will save any changes that exist between the Purchase Order data supplied and what is stored in the database.
• saveSalesOrder
  This function will save any changes that exist between the Sales Order data supplied and what is stored in the database.
• saveVendor
  This function will save any changes that exist between the Vendor data supplied and what is stored in the database.
• setCallClosed
  Sets the specified call as closed with the option to reschedule.
• setCallDispatched
  Sets the specified call as dispatched to the specified technician.
• setCallTechnician
  Assigns the specified call to the specified technician.
• setCallUndispatched
  Sets the specified call as undispatched from the specified technician.
• setExportModule
  Inserts or updates an ExportModule, depending on whether or not the ExportModuleID was supplied.
• setMappedShipMethods
  This method removes all of the old ship method mappings to the vendor connector ship via codes and adds the passed parameter as the new set, limiting them to a Vendor Connector Vendor Name if supplied.
• setPIPInternalURL
  Sets the internal URL of the Public API.
• setPODetailPrice
  This function updates the price of the specified PODetail.
• setPartnerConnectorAuth
  Updates the URL and Credentials for the Partner Connector
• setPhysicalInventoryCounts
  Updates the physical counts.
• setPurchaseOrderRemarks
  This function sets the remarks field on the specified Purchase Order
• setTechGPSPoint
  Sets the specified tech's GPS point.
• setVendorConnectorAuth
  Updates the URL and Credentials for the Vendor Connector
• setVendorItemCost
  Sets the cost of an item for a specific vendor.
• setVendorShipMethod
  Sets the default ship method for the specified vendor. If both ID and Code are invalid, NULL is entered.
• updatePOToPlaced
  This function updates the specified PO to show that it was placed, and can take a confirmation number if it's available (if it's not, just leave it empty).